Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us.

• •Name and email address
• •Phone number
• •Payment information
• •Booking details

We use the information we collect to:

• •Process bookings and payments
• •Send confirmation messages and updates
• •Provide customer support
• •Improve our services

We do not sell your personal information. We only share information with property management partners to fulfill your booking and with service providers who help us operate our services.

We take reasonable security measures to protect your information from unauthorized access, use, or disclosure.

You can access, update, or delete your personal information at any time through your account settings or by contacting us.

Here & Home uses three categories of cookies and similar storage. You can change your choice at any time using the button below — it opens the same preferences panel as the banner you saw on your first visit.

Strictly necessary

Sign-in session, CSRF protection, and language preference. The site cannot function without these, so they are always on and cannot be turned off.

Analytics

Google Analytics page-view and event data, with IP anonymization on. We use this to see which pages get used and where users drop off. Opt-in only.

Session replay

Hotjar session recording and Sentry session replay (anonymous, no keystrokes captured). Helps us debug rough UX. Opt-in only.

Withdrawing consent is as easy as giving it — just open the preferences panel and toggle a category off.

If you have any questions about this Privacy Policy, please contact us at: